Privacy & Cookies Policy

Orange Systems is a Moldovan company and part of the Orange group (www.orange.com). It offers nearshoring services for providers of electronic communications networks and services from various countries in areas such as back office, finance, business intelligence, reporting, fraud prevention, software development, testing and integration, network capacity administration, HR support, etc.

At Orange Systems (systems.orange.md), we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy and Cookies Policy outlines how we and our partners collect, use, and protect your information when you visit our website. By understanding how and why we and our partners use cookies, you can make informed decisions about your privacy preferences and ensure the best possible experience while navigating our site.

Data Collected via Contact Forms

When you submit an inquiry or request through the Contact forms on our website, we collect personal data such as your name, email address, and any additional information you provide. This data is used to respond to your inquiry, provide requested information or services, or establish business relationships. To process your personal data as described above, we rely on the legal bases that “processing is necessary in order to take steps at the request of the subject data prior to entering into a contract” and that “processing is necessary for the purposes of the legitimate interests pursued by the controller”. Such legitime interests include responding to and handling any inquiries or requests you have made.

If the required personal data is not provided, Orange Systems may not be able to handle your inquiry or request or contact you to respond to your inquiry or request.

Use of Cookies

Cookies are small files, usually made up of text and numbers, that are stored in your browser when you access Orange Systems' web pages using a computer, phone, tablet, or any other device. The purpose of these cookies is to personalize your experience on the site according to your individual preferences and contribute to the overall improvement of the website and how you interact with it. These text files contain numeric or textual values that store various preferences or parameters (e.g., a unique identifier).

Through cookies we and our partners may collect anonymized data on visits, pages accessed, traffic patterns, and general location. This information is associated with a unique, anonymized cookie ID and does not include any directly identifying personal details. They allow you to be recognized as the same user across the pages of a website, across devices, between websites. By tracking this aggregated data, we or our partners can recognize returning visits and improve the overall user experience without identifying individuals.

Cookies may be used to collect various information, including:

• IP address
• Device ID
• Session ID
• Viewed pages
• Browser type
• Browsing activity
• Operating system
• Timestamp
• Whether you have responded to an advertisement
• A referring URL
• Geolocation (approximate)
• Unique identifiers for tracking returning users

Types of cookies

Cookies are divided into “First party” and “Third party”:

First party cookies are the cookies served by the owner of the domain. Any cookie we place ourselves is a ‘first party cookie’.

Third party cookies are cookies placed on our domains by trusted partners you’ve chosen to allow to do so. These can be social media partners, advertising partners, security providers and more. 

When it comes to purpose, they are divided into three categories – functional cookies, analytical cookies and advertising cookies.

Strictly Necessary cookies: Strictly necessary cookies are essential for the website to function properly. These cookies enable basic functionalities such as page navigation, access to secure areas of the website, and managing consent preferences. Without these cookies, the website cannot operate as intended. They do not store any personally identifiable information and are always active to ensure the core features of the website work correctly. If you block these cookies from your browser, some essential services or features may not function properly.

Performance (analytical) Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the site. They help us to know which pages are the most and least popular and see how visitors move around the site. They don’t identify individuals directly but track aggregate behaviors. These cookies help measure site usage and understand user interactions to improve website performance. They don’t identify individuals directly but track aggregate behaviors.

Advertising Cookies

Advertising cookies collect information about users’ browsing habits to create a profile of their interests. This enables the delivery of personalized advertisements, improving relevance and effectiveness for the user. These cookies can track users across websites and services, ensuring that ads align with their preferences and previous interactions.

Consent to Use Cookies and Changing Settings

We will ask for your permission (consent) to place cookies or other similar technologies on your device. You can withdraw any consent to the use of cookies or manage any other cookie preferences by using our cookie management tool (accessible via Cookie Management in the bottom left corner of our website). You can then make your choices using the buttons.

How Can I Block Cookies?

You may also manage cookies from the web browser you use. Below are the procedures for the most common browsers:

Chrome

• Click on the "More" option in the top-right corner (three dots in the top-right corner) and choose "Settings." 
• Scroll down and select "Advanced" to access more settings. 
• Navigate to "Privacy and Security" and select "Site Settings" > "Cookies." 
• Click "Add" next to "Block," "Clear on exit," or "Allow." 
• Enter the website address for Orange Systems (e.g., www.systems.orange.md). 
• Click "Add" to block cookies from the Orange Systems site. 

For more information, click here.

Firefox 

• Visit the website from which you want to block cookies—in this case, the Orange Systems website (www.systems.orange.md). 
• Right-click anywhere on the page and select "View Page Info." 
• In the window that appears, select the "Permissions" panel. 
• Uncheck the "Use default" option under "Set Cookies." 
• Change the setting to "Block." 
• Close the "Page Info" window. 

For more information, click here.

Microsoft Edge

• Click "More" (three dots) > "Settings" from within the application.
• Select "View advanced settings."
• Under "Privacy and services," choose the cookie setting that works best for you:
  • "Block all cookies" prevents any website from storing cookies on your computer. 
  • "Block only third-party cookies" allows the website itself to install cookies but blocks all third-party cookies. 

For more information, click here.

Safari (Mac)

• Open Safari and go to "Preferences." In the preferences window, select the "Privacy" tab and follow these steps:
  • To prevent marketing cookies from being placed on your system, select "Prevent cross-site tracking."
    • Cookies and site data will be deleted unless you visit and use the websites of those trackers. 
    • To block all types of cookies on all sites, select "Block all cookies." 
  • Websites, third parties, and advertisers will not be able to store cookies and other data related to the website on your system. 

For more information, click here.

Policy Updates

We may update or modify our privacy and cookie usage policy from time to time. We encourage you to check it occasionally to stay informed about the latest version. If we make any updates to this policy that will impact you significantly, we’ll inform you about the changes before any new activities begin.

For any requests relating to this Privacy & Cookies Policy, to exercise any of your other rights, or if you have a complaint relating to our processing of your personal data, please contact our Data Protection Officer at datepersonale@orange.md. You can also contact your local data protection authority.

If you’d like to contact us by post, please address it to the Data Protection Officer and use the following postal address: Orange Systems S.A., str. Alba Iulia 75, MD-2071 Chisinau, Republic of Moldova.

If you have any questions or concerns, please feel free to contact us anytime at systems@orange.md.

Last update: November 6, 2024